Welcome to MyCarePortal
MyCarePortal is a secure online platform that gives patients access to most of their electronic personal health information.
Here you will find:
- A link to the MyCarePortal login page
- Instructions on how to enroll
- Education material
- Answers to frequently asked questions
- A link to the Terms of Use
- A link to the Privacy Policy
What is available in MyCarePortal?
Medical History
Medications
Allergies
Vital signs
View Upcoming Appointments
Measurements
Laboratory Results (General Lab, Microbiology, and Pathology)
Diagnostic Imaging (reports only, no images at this time)
Discharge Documents
My Visit Instructions
Already enrolled?
Want to Enroll?
Patients aged 16 and older can request enrollment in MyCarePortal at participating hospitals during registration for their appointment.
| Enrollment timeline | |
| South Huron Hospital | September 2025 |
| Alexandra Hospital Ingersoll | September 2025 |
| Tillsonburg District Memorial Hospital | September 2025 |
| Listowel Memorial Hospital | September 2025 |
| Wingham and District Hospital | September 2025 |
| St. Thomas Elgin General Hospital | October 2025 |
| Four Counties Hospital | November 2025 |
| Strathroy Middlesex General Hospital | November 2025 |
| Woodstock Hospital | December 2025 |
| St. Joseph's Health Care London | January 2026 |
| London Health Sciences Centre | March 2026 |
Education material
Click each question to view the answer
Answers to Frequently Asked Questions
Need help?
Technical Questions: Contact the 24/7 support line at 1-800-390-0123. This toll-free number connects you to the Oracle Health Customer Care Support Centre, situated in Kansas City, Missouri.
Enrollment Questions: If you need assistance with enrollment or navigating MyCarePortal, please contact us at MyCarePortal@lhsc.on.ca or leave a voicemail at 519-685-8500 ext. 58286. We aim to respond within three business days. Your patience is greatly appreciated.
Participating Hospitals
